Privacy Policy
Last updated: 01/01/2025

At Peace of Wild Flower Studio, LLC ("we", "us", or "our"), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including flower preservation, bespoke frame creation, and art print sales.

1. What Information We Collect

We may collect the following personal information when you contact us, place an order, or engage with our services:

  • Contact Details: Name, email address, phone number, and postal address

  • Order Details: Wedding or memorial dates, bouquet or flower details, frame preferences, artwork choices

  • Payment Information: We do not store your payment details. Payments are securely processed via third-party providers (e.g., Stripe, PayPal)

  • Communications: Emails, messages, and notes regarding your orders or enquiries

2. How We Use Your Information

We use your data to:

  • Process and complete your orders

  • Communicate with you regarding your order or enquiry

  • Provide customer support and updates

  • Create bespoke floral frames and keep accurate records of your designs

  • Comply with legal obligations (e.g. accounting, tax records)

3. Sharing Your Information

We do not sell or rent your personal data. Your information is only shared when necessary:

  • With delivery partners (e.g. Royal Mail, couriers) to ship your order

  • With payment processors for secure transactions

  • With professional services (e.g. accountants) to meet business obligations

4. How Long We Keep Your Data

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask us to delete your data (where legally possible)

  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at: peaceofwild.flowerstudio@gmail.com

6. Cookies & Website Use

If you use our website, we may collect anonymous data (e.g. cookies) to improve your browsing experience. This may include traffic stats, device type, and browsing behaviour. You can manage cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Peace of Wild Flower Studio, LLC
Email: peaceofwild.flowerstudio@gmail.com
Website: www.peaceofwildflowerstudio.com